1. Is there a difference between repair and replacing auto glass?
Yes. Harmon AutoGlass repairs damage on your existing windshield using
proprietary Repair OneSM
technology. Should the windshield need to be replaced, your Harmon AutoGlass installation
specialist follows strict standards and procedures to be confident your new
windshield is safely installed.
2. Does Harmon AutoGlass just fix windshield glass, or other kinds of
glass?
We're best known for quality in repairing and replacing auto glass windshields,
back glass and side window glass. However, some Harmon AutoGlass service
centers also provide household glass for shelving and mirrors. Call you local
Harmon AutoGlass Service Center for advice.
3. Does Harmon AutoGlass use DOT (Department
of Transportation)-certified glass when doing replacements?
Absolutely. We not only use DOT-certified glass for each installation, we
inspect each piece for optical clarity and quality.
4. Can Harmon AutoGlass provide services to meet my demanding schedule?
We sure can. We know your schedule can get hectic, so we offer
mobile service, sending an installation specialist to your vehicle.
5. Where's the nearest Harmon AutoGlass location in my area?
There's probably a Harmon AutoGlass Service Center or affiliate location very
near you. Use our online Service
Center Locator or call
1-877-4HARMON for more
information.
6. Does Harmon AutoGlass provide other glass-related services?
Yes, Harmon AutoGlass provides VIN tracking
services, a proven auto theft deterrent. The Harmon AutoGlass installation specialist
etches a unique code on your windshield and windows. This number is then
matched to your VIN number in the national crime database. Chances are if a
would-be thief sees that your glass has been etched, they'll move on to the
next car.
7. How does my insurance company get billed for the auto glass services?
Harmon AutoGlass handles the entire insurance claim process for you. Once you
schedule service with us, we will confirm your glass coverage and place the
claim directly with your insurance company.
8. What if I don't have full glass coverage?
If you don't have full glass coverage, or if you have a deductible, you
may need to pay a portion when you pick up your vehicle.
9. Are your installation specialists certified?
Absolutely. Not only are most of Harmon AutoGlass installation specialists
certified by the National Glass Association (NGA),
our specialists also achieve SmarTechT certification levels far exceeding the
NGA's certification standards. That's how we can promise that "We install
confidence."
10. Is there a warranty or guarantee on your services?
Our workmanship and your satisfaction is
100% guaranteed. If you're not happy with the job that was done, we'll
make it right.
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